tag:blogger.com,1999:blog-1437163649242196797.post7983332451614117844..comments2008-05-13T12:54:04.016-04:00Comments on The Voice of Stefan: Customer Service UpdateEsteban Vázqueznoreply@blogger.comBlogger9125tag:blogger.com,1999:blog-1437163649242196797.post-67860470928626676012008-05-13T12:54:00.000-04:002008-05-13T12:54:00.000-04:00Joe> No, they never did! Kevin just gave up on the...Joe> No, they never did! Kevin just gave up on them. I might still give them a call. Galling, huh?Esteban Vázquezhttp://www.blogger.com/profile/09738869673774603152noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-52406691150090360132008-05-10T13:39:00.000-04:002008-05-10T13:39:00.000-04:00Did they ever do something about the book?Did they ever do something about the book?Reader Josephhttp://www.blogger.com/profile/18158832074971509331noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-41798382548151814592008-04-24T02:46:00.000-04:002008-04-24T02:46:00.000-04:00Nu? What happened?Nu? What happened?Iyovhttp://www.blogger.com/profile/16900943829679088001noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-50259401337911854302008-04-16T22:34:00.000-04:002008-04-16T22:34:00.000-04:00Arlie> Frankly, so am I! Today was a week. Ugh.Arlie> Frankly, so am I! Today was a week. Ugh.Esteban Vázquezhttp://www.blogger.com/profile/09738869673774603152noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-65360689683594040052008-04-15T17:40:00.000-04:002008-04-15T17:40:00.000-04:00I am eargerly awaiting the next installment on the...I am eargerly awaiting the next installment on the customer service resolution...Arliehttp://www.blogger.com/profile/01233001401295444448noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-33459078668457914522008-04-14T16:16:00.000-04:002008-04-14T16:16:00.000-04:00I've used the Electronic Post Apparatus to contact...I've used the Electronic Post Apparatus to contact Nelson, too. We'll see. Tomorrow I'll call Conciliar and see what's up. They can be busy, but it's been long enough.Kevin P. Edgecombhttp://www.blogger.com/profile/16590490181739464401noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-20943721896381552852008-04-14T13:01:00.000-04:002008-04-14T13:01:00.000-04:00Kevin> Isn't it terrible? I try to look at the boo...Kevin> Isn't it terrible? I try to look at the book, but invariably find myself examining the gash. For shame!<BR/><BR/>And yes, I do imagine, as I said above, that they're a bit backed up. After all, they're quite a small publishing company! But yes, if the Electronic Messaging System fails, the Wireless Telephonic Unit might become necessary.<BR/><BR/>Srsly.<BR/><BR/>Iyov> I like your thinking on friends and books! ;-) And I appreciate your sympathy. I have bought hurt books many times in the past because, after all, there are limits to book budgets; but to expect a new book and get a damaged ones is distressing. Hopefully it won't be long before all is solved!<BR/><BR/>And thanks for the thought about the Nelson imprint; if all else fails with Conciliar Press, that might indeed be the way to go!Esteban Vázquezhttp://www.blogger.com/profile/09738869673774603152noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-17560578702944070612008-04-13T04:34:00.000-04:002008-04-13T04:34:00.000-04:00I am so sorry you are having to put up with this. ...I am so sorry you are having to put up with this. I know you were looking forward to reading this book, and it is frustrating to get a new book with a big ol' mar in it. I like my friends with flaws -- because they are all made in the image of God -- but I don't like books with flaws.<BR/><BR/>This is why I like ordering from Amazon -- it is (usually) cheaper and they are very good about allowing returns.<BR/><BR/>Finally, I thought all books published by Nelson came with a guarantee. (Isn't there a Nelson imprint on the spine? My OSB NT+Ps has one.) You might try contacting them -- I bet Nelson would honor its guarantee.Iyovhttp://www.blogger.com/profile/16900943829679088001noreply@blogger.comtag:blogger.com,1999:blog-1437163649242196797.post-17531434903656311382008-04-12T21:38:00.000-04:002008-04-12T21:38:00.000-04:00Ghastly! It's even worse than I thought!!!Let's gi...Ghastly! It's even worse than I thought!!!<BR/><BR/>Let's give them a little longer. I'm sure they're very busy. I'll try to catch them on the Wireless Telephonic Unit during the week.<BR/><BR/>okthxbai!Kevin P. Edgecombhttp://www.blogger.com/profile/16590490181739464401noreply@blogger.com